It's not uncommon to hear a small business owner say .
In a quest to maintain market position, business leaders are realizing that one of the areas where they can...
Too often, we are only half listening to what people are saying.
Your business can't survive without customers. That's the number one law of customer service.
As the economy expands and the competition for quality salespeople becomes intense it's important to realize that you have to...
If someone I'm working with compliments me for asking the question "Why are you in this business?" it's the kind...
Confidence is a critical ingredient to your growth and development. You develop self-confidence by creating success.
Renew your focus before you change your actions.
Since meeting Norman in 1998 and having the luxury of working with him I have both flourished in my career and my personal life. Norman opened my eyes and made me aware of what was happening in my environment. He strengthened my leadership skills and boosted my confidence; as a result I have been promoted twice and recognized for executive training. Norman was able to quickly assess my business issue and using his many techniques would come up with the right solutions. As a result I was able to successfully rebuild two organizations focused on learning and development. Norman’s ability to quickly break down complex situations/issues and develop solutions is just amazing to me. I am grateful to have met and been coached by a highly skilled professional such as Norman. I continue to learn from him every time I converse with him. I do not believe I could have reached my potential today both personally and professionally without his guidance.
L. Ranieri,
Director Technical Operations
Executive Coaching & Consulting - Boston, MA
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