Challenge Your Thinking

Satisfied Customers or Loyal Customers! Is there a question?

According to author, Jeffrey Gitomer "Customer Satisfaction is Worthless, Customer Loyalty is Priceless"

The Impact of Generational Change! Are your managers up to the Leadership Challenge?

As a business owner or leader of a Fortune 500 company, chances are you've been living under a rock if...

Super Worker to Leader - How much are these internal transitions costing your Company?

No matter what terminology a company or organization uses, when they promote from within, it typically involves a "Super Worker"...

Seven Ways to Stop "Selling" and Start Building Relationships

Sometimes we can all use a friendly reminder to keep us from backsliding into old ways of thinking about selling...

Listen to Suggestions

If you are up to your ears in a stressful situation, it becomes difficult to think clearly.

Attitudes Affect Everything We Do

Attitudes determine the way we treat people. They affect the way we perceive change.

The Value of a Coaching Relationship

Sometimes people confuse coaches with traditional consultants. Unconsciously, people ask coaches to give advice.

Authority vs. Power

Successful leaders are individuals with high levels of personal power.

Creating a New Standard of Excellence - Six Things You Can Do

Below are six steps that you can take to continue to raise your own standards of excellence.

Working With The New Generation

I've heard them called by many names as of late: Generation Y, Gen Y, The Plug-and-Play Generation, The Gotta-Feel-Good Generation.

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I have known Norm Gauthier for some time now. For the past several years, I have had the opportunity to interact with a number of Norman’s clients. Right from the get go, it was obvious that his clients trust him and respect him. The clients I have had the opportunity to meet, have worked with him for a number of years, and have experienced a great deal of success in their individual businesses. Norman thinks out of the box and he truly believes that in order to make changes and address the challenges of today, you cannot use the same thought processes and actions that helped to create them. Norm has the ability to challenge your thinking in a way that causes you to consider alternative approaches to the obstacles in your business that produce the outcomes you’re looking for. I believe he is ONE OF A KIND… It is a privilege and a pleasure to know him as a friend and a colleague.

I. Chalif,
Owner Atlantic Capitol Solutions