Business & Executive Coaching

Strategic Thinking

Ensuring future business success starts with thinking strategically and having a plan to execute against to make it happen. Strategic planning is perhaps best described as the process of thinking about and envisioning the future you desire, and the growth you have to realize to turn that desire into reality. It also includes a process by which you analyze your strengths and weaknesses, and the strengths and weaknesses of your business, products/services, and the strengths and weaknesses of your competitors.

Our strategic thinking and business planning methodology focuses on defining your business vision and creating goals to execute against to ensure the future growth of the business. Our process provides a format for developing specific strategies, converting those strategies into a business plan, and establishing measurable and attainable organizational goals. It is a process that involves not only determining where a company wants and needs to go, but also how it is going to get there. It is here that we help you bridge the gap between strategy and execution.

Results accomplished with HHP's Strategic Thinking & Planning process:

  • Business values defined and sustained
  • Increased focus on attracting, servicing and retaining customers
  • Synergy among organizational departments or operating groups - working toward achievement of common goals
  • Improved resource allocation
  • Increased business
  • Improved cash flow
  • Identification of new business opportunities

Strategy = the ongoing process of asking

“Where?”
(Our best understanding of the future market and our place in it.)
+
“Why?”
(A compelling reason to make the journey.)
+
“How?”
(The roadmap for getting there, including the competencies we will need to succeed.)
+
“When?”
(A timeline for making it happen and a means to measure our progress along the way.)
+
A willingness to ask for help

I work for an Electrical Contracting business where I took part in the Customer Loyalty Training led by Norm Gauthier. I have been working in the customer service industry for over 20 years and felt I didn’t need this training. However, I ended up not only attending, but looking forward to every class.

Heather,
Twin City Electric & Alarms

Executive Coaching & Consulting - Boston, MA

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